If you would like to return an item please email me at -  consuelomaria.galli@gmail.com  with details about your purchase, your reason for returning, and photos of the product.  Refunds may take up to a week.

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To return shoes for a refund, the shoes should be in an unused condition in their original packaging with the protective film still attached.

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All shoes are checked before being sent for delivery but if yours arrive in a faulty condition, they will be replaced free of charge. 

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Please note we are unable to accept custom made shoes for return unless faulty.

Please note that we do not cover the cost of return shipping.